Purpose-built for MSO groups and premium collision centers who demand real-time visibility, paint cost control, body tech photo documentation, and smarter scheduling.
Every missed delivery, surprise paint invoice, undocumented damage, and lost supplement traces back to the same root cause: no real-time data.
Managers walk the floor or chase texts to know where jobs stand. By the time they know, it's too late to act.
Actual paint spend is unknown until the invoice arrives. No alert when a job goes over estimate -- until it's too late.
Body techs find new damage with no structured way to document it, flag it, or notify the CSR instantly.
MSO operators have no unified view across shops. Each location runs independently with no shared data or benchmarking.
Glass, parts, and sublet vendors miss flags. Calls go unanswered. Jobs sit waiting while no one knows who to call.
Target delivery dates aren't connected to actual capacity. Broken promises damage insurer relationships and CSI scores.
One platform. Every job. Every shop. Every role. PulseIQ replaces fragmented tools, whiteboard chaos, and guesswork with a single intelligent platform built exclusively for collision repair.
Real-time WebSocket updates mean every team member sees the same board simultaneously -- no refreshing, no lag, no miscommunication.
Stop guessing delivery dates. PulseIQ calculates real capacity from your actual tech count, efficiency %, and scheduled days off.
Instant SMS to glass, parts, and sublet vendors the moment their flag is set. One-tap acknowledge. No logins required.
The industry's first integrated paint department management and cost control system. Stage-by-stage mobile tracking, live cost variance, BASF Refinity integration, and auto-generated insurance invoices.
Automatically imports pour data from Refinity. Matches mixes to ROs, accumulates actual paint costs, queues unmatched pours for manual review.
Green (on budget), yellow (near limit), red (over budget) -- visible on every paint card and the main board in real time.
When a job exits paint over estimate, PaintIQ auto-generates a professional reimbursement invoice formatted for insurance submission.
Painters get a dedicated mobile-first app. Tap to complete stages, see live paint drop progress, get reassembly notifications instantly.
Configure your shop's paint vendor logo on invoices and reports. Customizable per location for MSO groups.
A fully separate production view for your paint department with full cost visibility, stage controls, and documentation.
A dedicated mobile PWA that puts the body tech in control. Document damage, trigger supplements, notify the CSR, and get instant alerts when their vehicle returns from paint.
Body techs log in and land directly on their BodyIQ dashboard -- no board clutter, just their jobs. Tap to open any RO, document photos by category, and flag issues in seconds.
Four categories: New Damage, Part Needed, Repair Made, Other. Each photo is timestamped, tagged, and visible in the RO modal.
New Damage photos automatically set flags and SMS the assigned CSR. No manual steps. No missed supplements.
When a vehicle exits paint, the body tech receives an SMS and in-app alert instantly. Green banner highlights the job at the top of their list.
Whether you run 2 locations or 20, PulseIQ gives you a unified command center with shop-level isolation, per-shop permissions, and enterprise-grade role control.
Super admins control exactly which roles can access which features per shop. Checkbox grid -- granular, instant, persistent.
Super Admin, Region Manager, District Manager, Shop Manager, Tech, Painter, CSR. Each role scoped to their shops and responsibilities.
Each location uploads its own logo. Appears on the login screen, shop profile, and paint invoices.
Each shop configures its own Twilio number. Vendor alerts, CSR notifications, and tech reassembly alerts from the shop's own SMS identity.
Every shop can name, add, remove, and reorder production stages to match their unique workflow.
Hours, techs, efficiency, and days open configured per location. Calendar scheduling adapts automatically.
Super admins set exactly what each role can see and do -- per shop. Defaults apply automatically. Override any shop with one click.
| Feature | Super Admin | Shop Mgr | Tech | Painter | CSR |
|---|---|---|---|---|---|
| Board | |||||
| View Board | ■ | ✓ | ✓ | ✓ | ✓ |
| Edit ROs | ■ | ✓ | ✓ | -- | ✓ |
| New RO | ■ | ✓ | -- | -- | -- |
| Delete RO | ■ | ✓ | -- | -- | -- |
| Pages | |||||
| Calendar | ■ | ✓ | -- | -- | -- |
| Vendors | ■ | ✓ | -- | -- | -- |
| Add/Edit Staff | ■ | ✓ | -- | -- | -- |
| Modules | |||||
| PaintIQ | ■ | ✓ | -- | ✓ | -- |
| BodyIQ | ■ | ✓ | ✓ | -- | -- |
No rip-and-replace. PulseIQ plugs into your existing estimating and communication stack -- minimizing training and maximizing ROI from day one.
Automatic job import via CCC EMS CSV export. ROs flow directly to the production board. No re-entry required.
Mitchell RepairCenter EMS export support. Imports claim number, vehicle, insurer, estimate total, and assigned tech.
EMS v2.60 format support. Full CIECA-standard data mapping for seamless estimating system integration.
Pour log XML import. Matches mixes to ROs, accumulates actual paint cost, flags unmatched pours for review.
Per-shop SMS credentials. Vendor alerts, CSR notifications, body tech reassembly alerts delivered instantly.
Transactional email for vendor notifications, daily digests, zone threshold alerts, and delivery confirmations.
Every missed supplement, undocumented damage photo, wasted floor walk, and broken delivery promise is a measurable cost. PulseIQ closes those gaps -- automatically.
Schedule a live demo and discover how PulseIQ transforms production visibility, paint cost control, body tech documentation, and delivery performance across your entire operation.